Data Deletion Request
We respect your right to privacy and data control
Your Rights Under GDPR and Privacy Laws
You have the right to request deletion of your personal data. We will delete your data within 30 days of receiving your request.
How to Delete Your Data
1In-App Deletion (Recommended)
The fastest way to delete your data:
- Open the JMM Sermons app
- Go to Settings
- Select Account
- Tap "Delete My Data"
- Confirm deletion
✓ Immediate processing
✓ Confirmation email sent
✓ Data deleted within 30 days
2Email Request
Send an email to request data deletion:
Subject: Data Deletion Request
Include:
- Full name
- Email address associated with your account
- Any other identifying information
✓ Response within 48-72 hours
✓ Identity verification may be required
✓ Deletion completed within 30 days
3Online Form (Coming Soon)
We are working on an online form for data deletion requests. In the meantime, please use the in-app option or email method above.
What Data Will Be Deleted?
When you request data deletion, we will remove:
- ✓Account information (name, email, phone)
- ✓Listening history and preferences
- ✓Downloaded sermon records
- ✓User preferences and settings
- ✓Analytics data linked to your account
What Data May Be Retained?
We may retain certain data for legal and security purposes:
- •Transaction records (if applicable) - for tax/legal compliance
- •Anonymized analytics data (not linked to you)
- •Legal communications - for 30 days after deletion for record-keeping
- •Backup copies - automatically deleted within 30 days
Timeline
Within 24-72 hours
Request acknowledged and processing begins
Within 30 days
All personal data permanently deleted from active systems
Completion
Confirmation email sent to you
Important Notes
- ℹAccount Access: Your account will be immediately deactivated upon deletion request
- ℹDownloaded Sermons: Locally downloaded sermons on your device will remain until you delete the app
- ℹIrreversible: Data deletion is permanent and cannot be undone
- ℹThird Parties: We will notify third-party processors to delete your data
Alternative Options
If you don't want to delete all your data, consider these alternatives:
Deactivate Account
Temporarily disable your account without deleting data. You can reactivate later.
Update Privacy Settings
Adjust what data is collected through app Settings → Privacy
Disable Analytics
Stop analytics data collection while keeping your account
Need Help?
If you have questions about data deletion or need assistance:
Privacy Questions: privacy@jmmsermon.com
General Support: support@jmmsermon.com
Privacy Policy: View Privacy Policy
Your Privacy Rights
In addition to deletion, you have the right to:
- Access your personal data
- Correct inaccurate information
- Restrict data processing
- Data portability
- Object to data processing
To exercise these rights, contact privacy@jmmsermon.com